All of our systems and your data is stored in a world-class, fully audited and certified colocation data center. Your data is physically protected by 24/7 controlled access, including a security guard, biometric palm scanners for entry, a physical key for our server cage, closed circuit cameras with 90-day video storage, and data-grade HVAC and fire suppression.
We know you need to access PST anywhere, anytime, quickly and reliably. Our private cloud is a modern virtualized environment, powered by high availability hardware and architecture. We’ve got over 2 Terabytes of RAM powering multiple 32-CPU servers, connected by redundant 10Gb network cards and switches to redundant connections to the Internet. Our systems are protected by parallel UPS-backed power supplies and an on-site generator.
We let you in easily while keeping the bad guys out! We employ state-of-the-art firewalls with intrusion detection and continuous monitoring of unusual network traffic to identify and deny bad actors. We control all access to our systems and your data through robust user access practices, including role-based access, multi-factor authentication, and encryption for all data transmission. Our security is reviewed quarterly and tested annually.
Sleep well knowing your data will never be lost! We maintain 3 mirrored copies of all production data, with multiple backup methods and in place, ensuring we have a backup of your data current to within 20 minutes of the production version.
Should the worst thing happen to us, it won’t happen to you. We have planned for the unlikely event of an issue with our main data center, by having a fully functioning disaster recovery center in Virginia – and all of your data is already there! We transmit your data after every 20 minute backup, so your maximum potential data loss would only be 40 minutes. We have documented our disaster recovery procedures and test them periodically to ensure a smooth switchover, if needed.